Kenyans may soon find themselves reaching deeper into their pockets, as the government is considering implementing Service fees at Huduma Centres .
Moses Kuria, the Cabinet Secretary for Public Service, Performance, and Delivery Management, announced on Monday that this fee would contribute to the operation of 52 Huduma Centres spread across the country.
Speaking during the official transition of responsibilities from the former Gender Cabinet Secretary, Aisha Jumwa, to the State Department of Public Service, Performance, and Delivery Management, Kuria elaborated that these fees would help generate revenue for Huduma centers, thereby alleviating financial strain on the exchequer.
He emphasized, ” For so long you(Kenyans) have been enjoying these services without paying. Now there is no more free lunch, you have to pay for it. We will introduce a fee for government service to support our e-commerce because Huduma Centre will be the backbone for e-commerce,”.
Having served in the Trade ministry for 11 months, Kuria was recently reassigned to the Ministry of Public Service, Performance, and Delivery Management in a recent Cabinet reshuffle by President William Ruto.
Services at Huduma centers that will incur a fee include renewing driver’s licenses, obtaining duplicate national identity cards, and processing transactions related to the National Social Security Fund (NSSF).
Additionally, services such as National Health Insurance Fund (NHIF) registration and claims, HELB Student Loan Application and Repayments, Welfare Group Registration, issuance of police abstracts, single business permits, and stamp duty assessments will also be subject to fees.
The Huduma Kenya initiative was established to streamline the provision of a diverse range of government services under one roof in the form of Huduma Centers.
The centers consolidates various related public services within a single location, simplifying accessibility for Kenyans.